Internal vacancy in Kenya Customer Care Executive

Internal vacancy in Kenya Customer Care Executive

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Position: Customer Care Executive Intern

We hire and train the skills of a character

Relations: Corporate Affairs and Communications Manager

GBC offers flexible IT solutions in web design Web-based monitoring and evaluation (M & E) systems and reporting tools, mobile web applications, domain registration, web hosting, Internet marketing and social media and web design services professional project management and expert advice.

We help our clients improve organizational and individual, supported by well-managed IT infrastructure, by providing specialist support and advice.

We strive to providers of ICT Solutions Web choice in East Africa on the basis of our approach to the customer.

Education and Skills:

* A degree / diploma in communications, public relations, front office or the equivalent in Hospitality.
* Knowledge and experience in the IT operations in the industry.
* A safe and determination.
* A minimum of 6 months experience
* Personality vibrating with high standards of integrity
* Excellent communication skills.
* By courtesy, tact and ability to work effectively in a team
* Excellent communication skills, reliability, commitment and optimism, personality, good typing speed.
* Can initiate and promote, work processes and tasks minimal supervision and a high degree of trust and have full initiative.
* Each qualification in the IT industry is an added advantage

Roles and responsibilities:

* Incoming e-mails, letters, telephone calls and live chat to answer.
* Receive visitors and give them the support they need.
* Going through the newspapers to identify potential partners or suppliers.
* In internal meetings, minutes, data entry, if necessary.
* Provide support to customers, our online portals.
* The schedule of meetings as required.
* Troubleshoot and resolve customer complaints within the specified operating hours.
* Edit and enhance the filling or implement new filing systems.
* Appropriate records storage for all department heads.
* To collaborate with other staff to ensure business goals.
* All other duties.

Send cover letter and resume to since the 22nd Director of Operations 22 January 2012 addressed careers@gbc.co.ke.

www.gbc.co.ke and www.gbckenya.net

GBC is an Equal Opportunity Employer