Strengthen the capacity of customer support

Strengthen the capacity of customer support
Personal favorites Africa Ltd offers a limited opportunity to ensure that you are ahead of the field in the current economic climate.

Unleashing the untapped potential and hone your skills as a salesman, Influence of strategic relationships and management skills.

This is a program designed for professionals who have the interaction and / or negotiations with customers. The course will ensure that it becomes articulated on problem solving and more aware of the needs and demands of your customers.

Who is eligible for the course?

* If your people want customer service (all sectors)
* If you are in the profession of customer management
* Graduate looking to gain an advantage


What you get from a course?

* Understand the role of the individual customer service
* How to identify customer needs
* Ability to negotiate
* How to make a good first impression
Skills in relationship management *
* The steps necessary to understand the customer service


Location: Personal Options in Africa

Date: In February 2012

Time: 0830 - 1630 hours

Your investment: KSH. 5000 / - including two teas and lunch

This is a highly subsidized program that leads to join the team chose to outsource staff.

To see if you qualify for this exciting opportunity please send your resume with current contact information for theleadrecruiter@gmail.com

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