Our client is an international BPO based in Australia, is seeking a customer service representative for their call center in Nairobi.
We seek candidates with excellent communication skills both written and oral.
main responsibilities
* Screening and moderate user submitted content, responding to requests for support and perform support functions.
* Moderation and content filtering, user-written profile
* Photos moderation and user testing proposed
* Responding to the request for help
* Responding to the demand for telephone assistance
* Testimony of treatment (depending on language)
* Support for various tasks
Skills and key skills
Internet Literacy *
* A passion for customer service
* Excellent knowledge of English and knowledge of a foreign language is an asset
* Willing to work on a 24 hours travel of candidates
* Graduates should not be applied.
* Ability to respond quickly to customer requests
* Ability to manage and resolve customer complaints
* Ability to multitask and take on more workload if necessary
* The position of language skills (grammatically correct, they can express things that are obvious)
* Ability to work with more cards and systems based on the browser more effective support in a Web browser (speed and accuracy is important)
Work ethic * Very good (reliable, motivated, professional)
* Must be under 30
To apply, send your resume does jobs@flexi-personnel.com Friday, January 20, 2012.
Please indicate the position requirements and expectations of the minimum daily wage in the subject line.
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